Choose How We Help You
Instant Remote Fix
Best for slow computers, error messages, email issues, and virus removal. We connect securely over the internet while you watch. Fast, safe, and no appointment needed.
Scheduled On-site Call
Need hands-on help? We come to your home in Helotes/San Antonio/Surrounding towns for Wi-Fi dead zones, printer setups, and hardware repairs.
Standard Rate: $180/hour
Emergency/Weekend Rate: $300/hour
(1-hour minimum applies to all visits)
Residential Service Terms & Conditions
- Rates: Our residential onsite rate is $180 per hour (1-hour minimum), billed in Hourly increments thereafter.
- Deposit: A $50 deposit is required to book your appointment. This amount is credited toward your final bill. (Example: If the job takes 1 hour, you will owe the remaining $130 at the end of the visit).
- Cancellations: We value your time and ours. Cancellations made less than 24 hours in advance will forfeit the $50 deposit.
- Service Area: Standard rates apply to Helotes & San Antonio (Inside Loop 1604). Locations outside Loop 1604 are subject to a $100 Trip Charge.
- Adult Presence: An adult (18+) must be present at the residence for the duration of the service.
Hardware Repair Services
Expert Device Repair Lab Description:
Don't replace your device—let us revive it. Our Helotes, 410 & I-10, and Stone Oak lab specializes in advanced hardware diagnostics and repair for laptops, desktops, and mobile devices.
We fix:
- Cracked Screens & Battery Replacements
- Water Damage & Charging Ports
- Slow Startups & Blue Screen Errors
- Data Recovery & Hard Drive Upgrades
Service Terms & Process - How Drop-Offs Work Description:
We prioritize transparency. Here is our simple 3-step intake process:
- Book & Drop Off: Schedule a time to drop your device at our Helotes, 410 & I-10, and Stone Oak office.
- Diagnostic Fee: A $35 non-refundable bench fee is required to book. This fee pays for the diagnosis but is 100% credited toward your final repair bill.
- Approval: We will contact you with a final quote. If you approve, we fix it. If you decline, the $35 covers our time.
Note: Please back up your data before dropping off.