Privacy Policy for Nice2GeekYou LLC

Nice2GeekYou LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book our services, or use our remote support tools.

We collect information that you provide directly to us through our website, booking platform, and lead generation partners.

• Contact Data: Name, email address, and phone number.
• Service Data: Information about your computer systems, software, and technical issues.
• Payment Data: All payments are processed through Square; we do not store your credit card information on our servers.

• To provide and manage your IT support and automation services.
• To send appointment confirmations, emergency alerts, and marketing communications.
• To improve our website and customer service experience.

• One-Time Access: Every session requires a unique 9-digit code provided by you.
• No Unattended Access: For standard support sessions, we cannot access your computer without your explicit permission and an active connection code.
• Data Privacy: We do not record remote sessions or access your personal files unless it is directly required to resolve your technical issue.

We share information with trusted service providers only as necessary to run our business:

• Square: For booking and payment processing.
• Zapier: For automating our internal workflows and technician alerts.
• Google Calendar: For scheduling appointments.

You may contact us at any time to request access to, correction of, or deletion of your personal information.

If you have questions about this policy, please contact us at: Email: Info@nice2geekyou.net